Payments Policy

Belly & Baby Payment Policy

1. Payment Methods

  • Credit and Debit Cards: We accept VISA, MASTERCARD, and AMERICAN EXPRESS issued in the UAE. By providing card details, you authorize us to charge your card for the total purchase amount.
  • Secure Transactions: All online transactions are protected by SSL technology, ensuring your payment information is encrypted and secure.
  • Payment Gateways: Payments are processed through secure and trusted gateways with 256-bit encryption.

2. Cash on Delivery (COD)

  • Eligibility: COD is available for orders up to AED 12,000.
  • Charges: An AED 8 fee applies to all COD orders.
  • Process: Select 'Pay By Cash-on-Delivery' during checkout, and our Customer Care team will verify the details. Payment must be made in cash to the courier at the time of delivery.

3. Interest-Free Payments

  • Partners: We have partnered with Tabby to offer interest-free installment payments.
  • Terms: Split your purchase into four monthly payments. Eligibility and credit limits are determined by Tabby.

4. Refund Policy

  • Card Payments: Contact our Customer Care team for refunds. Instant refunds are available as gift vouchers or to your bank account/credit card within 15 working days.
  • COD Refunds: Processed within 15 days of receiving bank details from you.
  • Returned Products: Refunds are processed after receiving and inspecting returned products. If we cannot fulfill your order, we will inform you and offer a replacement or refund.

Contact Information

  • For any payment-related queries, please contact our Customer Care team.

This policy ensures safe, flexible, and convenient payment options for all our customers.